Admin Instructions
Create new accounts
Creating new student accounts can be done in two ways:
- Via FORM:
Move to page Students and from the menu
Actions select: 'Add a new Student'
- You will be asked to fill in the fields: First Name, Last Name, E-mail and Tax Code.
- It will also be necessary to check the boxes of projects in which the new student is part.
- Following the successful creation of the student, an email will be sent to the address provided to activate the account.
- Via CSV upload:
Move to page Students and from the menu
Actions select: 'Upload students from CSV'
- It will be sufficient to select the .csv file to be used and wait for students to upload.
- At the end of the procedure it will be possible to download a file containing the outcome of the upload.
Please Note:
- The creation of users produces the sending of an e-mail to the entered users to activate their new accounts.
Account Management
To manage a student's account at your institution,
move to page Students , search for the user, and click on Details.
Multi-Factor Management
If a student requests a second authentication factor, it must be approved by an institute administrator.
Each user can have up to two types of second factors: TOTP via app and/or OTP via email.
Administrators can also revoke a second factor if it has been lost or if the account is suspected to be compromised.
To perform these actions, move to Students , search for the user, and click on
Details.
In the Second factor authentication row, the buttons to approve or revoke the second factor will be available.